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Please note that we are currently experiencing delays in the production of transfers quotations.

As a result of the announcement in the Chancellor's March 2016 budget and the subsequent change to the calculation factors provided by the Government Actuary's Department (GAD), the Fund's software has been updated to reflect the changes required to the transfer value calculations.

We are working to provide you with the information that you require. However, we are aware there has been an impact on the delivery of our normal service standards.

The process that is currently affected is detailed below:

Members that have requested to transfer their benefits or for a transfer value for divorce purposes (this only impacts members who were active prior to 1 October 2006 and born between 1 April 1956 and 31 March 1960 inclusive and who would reach their critical retirement age by 31 March 2020).

Our team continues to work hard to provide you with the information that you require and each case will be progressed in order of the date it was received by the Fund, or where an urgent priority is identified.

Thank you for your patience and support through this time, we will endeavour to return to delivering our normal service standards as soon as possible.





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