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We are currently aware of some members being unable to access the web portal using Google's Chrome browser. These users are being presented with a SSL certificate error message.
The portal remains online and is accessible using alternative browsers, including Microsoft's Internet Explorer, Apple's Safari and Mozilla's Firefox.
The Fund is investigating these issues and hopes to resolve them shortly.
As of 1 April 2015 the West Midlands Pension Fund will no longer issue paper benefit statements.
The web portal is where you will view your benefit statements from 2015 and you will be notified when your statement is available to view. Due to these changes, if you have not already registered we recommend that you visit our Web Portal page to find out more and access help videos. If, for any reason, you do not wish for us to communicate with you electronically, you must request paper communication from the Fund in writing.