What We Do
The West Midlands Pension Fund is one of the UK's largest pension funds, managing and administering the pension interests of our members and scheme employers.
The West Midlands Pension Fund works in partnership with over 800 participating employers to support pension saving and provide benefits to 340,000 members and employees who provide public services, which support communities across the West Midlands.
Our mission is to provide sustainable futures for all – engaging our customers in retirement planning, ensuring efficient pension administration and return on contributions through responsible investment and influence for positive environmental and social benefit, all of which deliver long term benefit promises.
Customer Servicing Update
We are extremely sorry that some new members have experienced delays in receiving pension benefit quotes or receiving new pension payments.
West Midlands Pension Fund moved to a new Pensions Administration System in summer 2023 and recognise that our service standards have not been at the level our members are used to. We are working closely with our software provider to increase capacity and implement improvements to customer servicing.