Due to essential training the Customer Service Helpline will be operating on reduced hours. To check opening hours please click on the Call Us tab below.
We apologise for any inconvenience caused.
If you are enquiring on behalf of a scheme member, we must hold the relevant authority or Power of Attorney on record to be able to correspond with you.
If you are a Police Officer with a collar number, your pension will be with the Police Pension Scheme and you will need to contact them directly for support.
If you have already emailed us, our Team are responding to emails in date order and we will be in touch shortly.