WEST MIDLANDS PENSION FUND

Contact us - Members

If you are enquiring on behalf of a scheme member, we must hold the relevant authority or Power of Attorney on record to be able to correspond with you.

If you are a Police Officer with a collar number, your pension will be with the Police Pension Scheme and you will need to contact them directly for support.

If you have already emailed us, our Team are responding to emails in date order and we will be in touch shortly.

Following the submission of this form, the West Midlands Pension Fund will utilise the e-mail address provided to contact you regarding the query you have raised. In communicating with you via e-mail there may be the requirement to exchange limited personal information relating to your pension with the West Midlands Pension Fund.  Should you not wish to exchange data with the Fund in this way, please utilise one of the alternative methods of communication outlined at the bottom of this webpage. For additional information on how we manage and use your data, please refer to our privacy policy.

Your Enquiry

Enquiry type

Enquiry



Death benefits details

Does the member already receive a pension?
£

Retirement details


Personal details

Are you completing this form for yourself or on behalf of someone else?

Your details

Name

Member name
Title

Address

Member address

Contact


Other details

Relationship to member

Member details

Provide details of the deceased member

Name

Member name
Title

Address

Member address

Contact


Other details

This number will begin with ‘10’ and can be found on any of our letters
Enter your national insurance number without any spaces or special character

Call us

Telephone Number

  • Our helpline telephone number is 0300 111 1665

Our help line opening hours

  • Monday: 8.30am-12.30pm and 2pm-4pm
  • Tuesday: 8.30am-12.30pm and 2pm-4pm
  • Wednesday: 8.30am-12.30pm and 2pm-4pm
  • Thursday: 8.30am-12.30pm and 2pm-4pm
  • Friday: 8.30am-12.30pm and 2pm-4pm
Send us a secure message

Secure messages are sent through your Pensions Portal account.

We aim to process your secure message as quickly as possible however during busy periods, this can take up to 10 working days.

Write to us

West Midlands Pension Fund, PO Box 3948, Wolverhampton, WV1 1XP

We aim to process your letter as quickly as possible however during busy periods, this can take up to 10 working days.

Visit us

To make an appointment, please use the form above.

Address: i9 Wolverhampton Interchange, Railway Drive, Wolverhampton, West Midlands, WV1 1LD

Make a compliment, complaint or provide feedback

To let us know how we are doing please use the form above.