If you are enquiring on behalf of a scheme member, we must hold the relevant authority or Power of Attorney on record to be able to correspond with you.
If you are a Police Officer with a collar number, your pension will be with the Police Pension Scheme and you will need to contact them directly for support.
If you have already emailed us, our Team are responding to emails in date order and we will be in touch shortly.
- Our helpline telephone number is 0300 111 1665
Our help line opening hours
- Monday: 9am-12pm and 2pm-4pm
- Tuesday: 9am-12pm and 2pm-4pm
- Wednesday: 9am-12pm and 2pm-4pm
- Thursday: 9am-12pm and 2pm-4pm
- Friday: 9am-12pm and 2pm-4pm
Secure messages are sent through your Pensions Portal account.
We aim to process your secure message as quickly as possible however during busy periods, this can take up to 10 working days.
West Midlands Pension Fund, PO Box 3948, Wolverhampton, WV1 1XP
We aim to process your letter as quickly as possible however during busy periods, this can take up to 10 working days.
To make an appointment, please use the form above.
Address: i9 Wolverhampton Interchange, Railway Drive, Wolverhampton, West Midlands, WV1 1LD
To let us know how we are doing please use the form above.