We are aware that there is currently issues viewing your documents on your Pension Portal account, we are dealing with this as a high priority and hope to get it resolved as soon as possible.
Please note that the Pension Portal will be unavailable due to essential maintenance between on the dates below. Sorry for any inconvenience caused.
- 30 September - 1 October 2023
- 4 November - 5 November 2023
- 9 December - 10 December 2023
To register for the Pensions Portal, you will need a unique “Personal Identification Code”, which will be sent out to you in the post.
The benefits of using the Pensions Portal:
- View and print your annual benefit statements
- View and update your contact details and other personal information
- Send questions securely to the fund and view your responses
- Update your UK bank account or access overseas bank account mandates if you are in receipt of a pension
- View and print copies of your payslips and P60s if you are in receipt of a pension
The new Pensions Portal is here
The Fund is always taking onboard member feedback to improve our services to enable members to engage quickly and easily with their benefits. Incorporating your feedback, we have developed a brand-new, more user-friendly Pensions Portal.
The new portal brings increased security to protect your data, and improved functionality, and we can now provide you with notifications to alert you to when important documents or other letters which may require your attention are available.
The Fund will be contacting you over the summer with your Personal Identification Code along with instructions to enable you to register for the new portal. Keep an eye out for this information which will be sent out to you in the post.
Pension payslip
If you usually login to the Pensions Portal and download a copy of your monthly payslip, the move to the new Pensions Portal means this function will temporarily be unavailable until you register for the new portal.
However your pension will be paid into your account as normal. You will receive a paper payslip for July’s pension payment if your pension changes by £10 or more, or if you have a change in tax code.
You will receive a letter shortly, providing guidance on, how to register on the new Pensions Portal, to view your August payslip online if you choose.
If you are trying to access the Pension Portal as a Fund Employer, please visit the 'Employers' section of the website.