Employer Hub is where we process the majority of your organisation's bulk member data.
Important Notice
A planned shutdown of both the Member and Employer Portals will occur at 5:30pm this coming Friday 9 June and services will be back up by early afternoon Saturday 10 June.
New to Employer Hub? If you need access to Hub please contact the registered superuser in your organisation.
IMPORTANT: Transition to Employer Self-Service from 24/07/2023
Below are the key dates that you need to be aware of as we transition to a new pension administration system. Full details, including links to the relevant documentation and detailed information to help you prepare for the change are available in our latest newsletter.
Please be aware that the next key date for action is 31/05/2023:
Submit June and July monthly submission files via ESS.
Current status
Outstanding issues:
There is currently an issue preventing Hub Superusers from creating new user accounts. If you require a new user to be granted access to Employer Hub, please contact WMPFEmployerLiaison2@wolverhampton.gov.uk. Please monitor this website for details of when this issue has been resolved. We apologise for the inconvenience that this may cause, and are working to resolve the issue as soon as possible.
Guidance
If you are new to the Employer Hub we have a number of resources available, including the guidance documents in the Downloads section and videos below.
Additionally we hold regular webinars to help you learn about many WMPF processes and LGPS regulations, see our for more details.
Find the PDF of an S15 Query that you have answered:
Submit a monthly data file:
System availability
As at 29.03.2021, new functionality now available:
Searches can now be carried out using Pay Location reference
Modify user option now available (Superusers may change the access level of other users)
As at 29.03.2021, the following improvements have been applied following employer feedback:
Reset password functionality working fully and correctly
Improved appearance of S4 once saved
'Submit' button removed from process selection screen - now click once on a process to start it
'Comments' box added to the reassign process box to allow you to add comments to the process (although reassigning can still be completed without entering data in the boxes)
As at 30.04.2021, functionality has been added following further employer feedback:
New 'Valuation Details' screen - containing contribution rate details
As at 11.08.2021, the monthly submission process has had the following updates:
Opt-outs within three months all reported via monthly submission file
Zero-error submission: all errors must be cleared and validated to continue process
Auto-population of employer Primary Contribution Rate %
New validation stage for employer Web Remittance Advice stage
Re-load file option
For more details, please see our Monthly Submission Process Changes in the Downloads section.
