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  • How to Register & Activate

How to Register & Activate

My Pensions Portal This link opens in a new browser window
My Pensions Portal


To register and activate your Pensions Portal account, please click here.

You will be prompted to enter information to complete your registration. When registering, you will be asked to set both a password and a security question/answer, which are case sensitive.

Shortly after registering, you will receive an activation email which includes your activation code and your username.

Please don't try to login to My Pensions Portal until you receive this email as it contains your Username and Activation Code.

Once you have received your activation email:

  • Visit My Pensions Portal by clicking here
  • Copy and paste* your Username from the activation email and the password that you entered at the time of your registration (please remember that these fields are case sensitive)
  • Enter the answer to your security question (again, the answer is case sensitive)
  • If you are logging in for the first time, you will be prompted to 'Account Upgrade' before you can view any of your account information
  • Copy and Paste* your activation code from your activation email and press 'Submit'


Quick Tips: if you are getting a 'please contact the Fund' error message, you may already have a Pensions Portal account. If you have previously registered, please click here to re-set your username, password or security answer. If you have any other issues during the registration process, please view our Pensions Portal FAQ page here.


Please select the following for more information:



How to copy and paste


  • Highlight the text you want to copy with 'mouse drag' or 'double click'
  • Then right click 'copy' followed by right click 'paste' in the portal


  • Highlight the text you want to copy with 'mouse drag' or 'double click'
  • Press 'Ctrl' and the letter 'C' to copy
  • Then press 'Ctrl' and the letter 'V' to paste in the portal

Tablets/Mobile phone

  • Hold finger on the text you want to highlight & select copy followed by paste using one of these:
    • holding finger on field or;
    • single tap
  • Then select 'paste'


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