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0300 111 1665 (see opening hours below)


Our help line opening hours :

Monday: 8.30 - 5pm

Tuesday: 8.30 - 5pm

Wednesday: 8.30 - 5pm

Thursday: 8.30 - 5pm

Friday: 8.30 - 4.30pm


If you are enquiring on behalf of a scheme member, we must hold the relevant authority or Power of Attorney on record to be able to correspond with you.

If you are a Police Officer with a collar number, your pension will be with the Police Pension Scheme and you will need to contact them directly for support.

If you are a scheme employer you should call the Employer Services Help line, please click here for details.


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