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Thank you for using our email form.

If you are enquiring on behalf of a scheme member, we must hold the relevant authority or Power of Attorney on record to be able to correspond with you.

If you are a Police Officer with a collar number, your pension will be with the Police Pension Scheme and you will need to contact them directly for support.

Please note that we are currently experiencing high email volumes, meaning it may take longer than 10 working days to respond to your enquiry. Alternatively, you may find your answer in one of our self-serve quick links:


Thinking of joining
Already a member
Thinking of opting out, leaving or retiring
Already left
Income tax/tax code support
When will I receive my pension advice slips/P60?
Check your next pension payment date
Check the latest Pension Increase
Member information/guides
Find out about covering lost pension due to an unpaid leave of absence



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